Great customer experiences happen when dealers have the right tools and support to deliver the right service. Your Black Horse Account Manager can help you do just that. Backed up by our qualified, experienced team, they take the time to really understand your business – and the needs of your customers.

Recruited for their customer service expertise, our Account Managers are trained in all aspects of automotive finance, customer experience delivery, digital dealer tools and the latest FCA regulations.

More than just Account Managers, they’re experienced motor trade professionals, many of whom are Specialist Automotive Finance (SAF) qualified. They have the knowledge, commitment and drive to help build your business.

Working with your dedicated Account Manager, you can build a partnership in which they support many members of your team. They’re with you, whenever you need them, using their experience to add real value to help your business thrive.

With our position in Lloyds Banking Group, your Account Manager can also share a wide range of essential information and insights. Covering topics such as consumer trends and economic forces, they can help you respond to changing markets.

Black Horse - A better way of doing business.