• Secondary Navigation 'Hire Purchase' links to /content/blackhorse/en-gb/home/car/hirepurchase

    • Secondary Navigation 'Lease Purchase' links to /content/blackhorse/en-gb/home/car/leasepurchase

    • Secondary Navigation 'Personal Contract Purchase' links to /content/blackhorse/en-gb/home/car/personalcontractpurchase

    • Secondary Navigation 'Product comparison' links to /content/blackhorse/en-gb/home/car/productcomparison

    • Secondary Navigation 'Hire Purchase' links to /content/blackhorse/en-gb/home/bike/hirepurchase

    • Secondary Navigation 'Personal Contract Purchase' links to /content/blackhorse/en-gb/home/bike/personalcontractpurchase

    • Secondary Navigation 'Product comparison' links to /content/blackhorse/en-gb/home/bike/productcomparison

    • Secondary Navigation 'Caravan Hire Purchase' links to /content/blackhorse/en-gb/home/caravans/hirepurchase

    • Secondary Navigation 'Caravan Personal Contract Purchase' links to /content/blackhorse/en-gb/home/caravans/personalcontractpurchase

    • Secondary Navigation 'Motorhome Hire Purchase' links to /content/blackhorse/en-gb/home/caravans/motorhomehirepurchase

    • Secondary Navigation 'Motorhome Personal Contract Purchase' links to /content/blackhorse/en-gb/home/caravans/motorhomespersonalcontractpurchase

    • Secondary Navigation 'How to apply' links to /content/blackhorse/en-gb/home/why/apply

    • Secondary Navigation 'Log in FAQs' links to /content/blackhorse/en-gb/home/help/login

    • Secondary Navigation 'Managing your account FAQs' links to /content/blackhorse/en-gb/home/help/manageaccount

    • Secondary Navigation 'Make a payment FAQs' links to /content/blackhorse/en-gb/home/help/payment

    • Secondary Navigation 'Your agreement FAQs' links to /content/blackhorse/en-gb/home/help/youragreement

    • Secondary Navigation 'Money worries' links to /content/blackhorse/en-gb/home/help/moneyworries

    • Secondary Navigation 'Bereavement' links to /content/blackhorse/en-gb/home/help/bereavement

    • Secondary Navigation 'Make a complaint' links to /content/blackhorse/en-gb/home/help/complaints

    • Secondary Navigation 'Motor commission complaints' links to /content/blackhorse/en-gb/home/help/complaints/motor-commission-complaints

    • Secondary Navigation 'Contact us' links to /content/blackhorse/en-gb/home/help/contact

Get in touch

Call us

Call 0344 824 8888. 

Lines are open Monday to Friday from 08.30am to 6pm, and Saturday from 9am to 1pm.

If you need to use a textphone, call using Text Relay. Call 18001 followed by 0344 824 8888.

Calls cost no more than a UK national rate call to 01 or 02 telephone numbers and will count towards inclusive UK call minutes provided in telephone and mobile contracts.

Calls may be recorded or monitored to help us improve our service.

Write to us

You can write to us:

Black Horse Finance
Customer Services
St William House
Cardiff
CF10 5BH

Please include a contact number in your letter so we can call you if we need to.

Support when you need it

Money worries

Been made redundant, or worried about your financial situation? We can help talk through your options.

Support with money worries

Get help and support

Get answers to common questions in our help centre.

Go to Help Link opens in the same tab